1. Introduction

Happeez Air Conditioning and Heating ("I", “we”, “us”, “our”) operates the website https://happeezhvac.com and provides HVAC services in Birmingham, Alabama and surrounding areas.

Happeez is committed to protecting your privacy. This Privacy Policy explains what personal information is collected, how it is used, who Happeez's share it with, and your rights regarding that information.

2. Information Collected

A. Information You Provide Directly

• Name
• Phone number
• Email address
• Service address / zip code
• Details about your HVAC needs or service request
• Any other information you voluntarily provide through forms, phone calls, text messages, email, or in-person conversations

B. Information Collected Automatically

• IP address
• Browser type and device information
• Pages visited, time spent, and referring URLs (via Google Analytics and similar tools)
• Cookies and similar tracking technologies (see Cookie Policy section below)

3. How Your Information is used

Happeez's uses the information collected to:

• Provide, maintain, and improve the HVAC services
• Respond to your inquiries, schedule appointments, and provide quotes
• Communicate with you (including via phone, email, and text message)
• Send service reminders, promotions, and important updates (with your consent where required)
• Comply with legal obligations
• Prevent fraud and abuse
• Analyze website usage to improve user experience

4. SMS / Text Messaging – 10DLC Compliance

Happeez use's SMS/text messaging to communicate appointment confirmations, service updates, reminders, all with your express consent.

Important Rules

• You must be 18+ or have parental consent to receive texts.
• By providing your phone number and checking SMS consent box you are OPTING-IN consenting to receive SMS messages from Happeez Air Conditioning and Heating for appointment confirmations, service updates, and reminders.
• You may receive 1–3 messages per appointment, message frequency may vary and data charges may apply.
• Reply STOP to Opt-out at any time.
• Reply Help for more information or call 205-859-0047.
• View our Private(SMS) Policy.
• Consent is not required to purchase goods or services.
• Happeez will not sell or rent your phone number to third parties for marketing purposes.

If you believe you received a message in error, please contact me at (205) 859-0047.

5. Sharing Your Information

Happeez do not sell your personal information. It may be shared with:

• Service providers (e.g., scheduling software, payment processors, email/SMS platforms) who help Happeez operate the business
• Legal authorities when required by law
• Business partners only with your explicit consent

6. Cookies & Tracking Technologies

Happeez use cookies and similar technologies to:

• Remember your preferences
• Analyze site usage (Google Analytics)
• Improve site performance

You can manage cookies in your browser settings. For more details see our separate Cookie Policy (create this page if needed).

7. Data Security

Happeez implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. Your Rights

You may have the right to:

• Access, correct, or delete your personal information if available
• Opt out of marketing communications (including SMS – reply STOP)
• Request Happeez to stop processing your data (subject to legal exceptions)

Contact Happeez at (205) 859-0047 or info@happeezhvac.com to exercise these rights.

9. Children’s Privacy

Services are not directed to children or anyone under 18 years old. Happeez does not knowingly collect information from children or anyone under 18 years old.

10. Changes to This Policy

Happeez may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, contact me:

• Phone: (205) 859-0047
• Email: info@happeezhvac.com
• Address: Birmingham, AL 35217